Your consultation & contact
Your personal health consultation: Clarity for you and your choice
Are you unsure which vital substances are really right for you? Talk to me directly – personally, confidentially and free of charge.
No chatbot. No AI. Real expertise for your health.
Creating a customer account – here's how it works
Click on the image to watch the video explanation on YouTube.
Your direct line to personal clarity
The world of nutritional supplements is complex, and the selection is vast. It's perfectly normal to feel overwhelmed at times. You might be wondering which products are right for your current stage of life, your goals, or your specific needs. This service is designed to help you do just that.
I want to offer you not only high-quality products, but also the confidence that you're making the best choice for yourself. That's why I offer you the opportunity to talk to me directly and easily. Together, we'll find out how we can best support your well-being.
Your personal consultation works this easily.
In just four steps you will receive a well-founded, personalized recommendation:
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Step 1: Create a customer account
Open the “My Account” section in the menu bar (or in the main menu on your smartphone).
Enter your email address , log in with the six-digit code from the confirmation email and your customer account will be created.
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Step 2: Complete registration
On the main page, click on the speech bubble in the bottom right corner ("Chat with us").
Enter your name and the email address of your customer account again there – this completes the registration.
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Step 3: Ask questions & share information
Describe your situation. Optionally, you can securely upload medical reports (e.g., blood tests).
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Step 4: Personal Orientation
In the chat you will receive a clear assessment of which products are suitable for you and whether further diagnoses or a visit to a specialist might be advisable.
These guidelines serve solely as a guide and form the basis for discussion with your doctor, alternative practitioner or therapist – we do not provide therapy or treatment .
Your confidential health dialogue – secure & personal
You can securely and encryptedly upload your documents, such as blood tests or medical reports, directly to your customer account. The data will be used exclusively for your personalized product recommendation.
Confidentiality is of the highest priority: Strict access controls and purpose-bound use ensure maximum data security.
Who is this service intended for?
This service is for anyone seeking clarity. For example:
Frequently Asked Questions (FAQ)
Is the consultation really free?
Yes, absolutely. This service is part of our commitment to your health.
Who will answer my questions?
My name is Noa Matluti , the driving force behind Heilarzneihaus.
With us, you always speak directly with me – for clear, personal and high-quality advice.
I am a naturopath with over 14 years of professional experience, I studied naturopathy at the private Paracelsus School in Düsseldorf and I am certified by the Chamber of Industry and Commerce (IHK) for advising on over-the-counter medicines.
Furthermore, I am a competitive athlete and father of six children , which gives me daily motivation and strength.
How secure is my data and uploaded documents?
Very secure. Your data will be treated with strict confidentiality and never passed on to third parties.
Does this consultation replace a visit to the doctor?
No. This service serves as a sound guide for selecting our products. It does not constitute medical advice, diagnosis, or treatment and does not replace a consultation with a doctor, alternative practitioner, or therapist.
Ready for more clarity?
Let's find the path to your well-being together.
Note: This service does not replace medical advice, diagnosis, or treatment.
We are here for you!
Do you have any questions about our products or your order?
Our friendly customer service team will be happy to assist you.
Telephone support
+49 02234 2509111
Monday to Friday
8:00 AM to 2:00 PM
Contact us – we're happy to help!
